Do you need help with collections?

We collect consumer and commercial debt for clients throughout Australia. We work with large corporate companies, government agencies, education facilities as well as small and medium businesses. Debt size varies from a few hundred dollars with no upper limit. Please phone on 1800 446 901 to see how we can help you.

You need to open an account with us, so that we can act on your behalf. You can do this online by clicking the Enquire button, or call toll free (Aust) 1800 446 901 or (NZ) +64 4928 3016  to get things started.

Yes, your dedicated account manager will keep you informed of the progress of your collections and contact you if we need a decision regarding the account, such as legal action or skip tracing, or to recommend changes to collection strategies. If you have opted for our online service, then you can access file notes on your debts at any time.

CCS has its own, in house Skip Tracing team which uses various means to locate these debtors. If the debtor is located them action continues.

The more information that you can provide about your customer and the debt the more timely and effective the recovery. As a minimum we would need a copy of your terms of trade and a copy of the invoice/statement of debt.

If collection proceedings get as far as judgment then the default will be listed with a credit reporting bureau. This will remain listed for a period of five years, even if the debt is paid. It will only be removed if the account was incorrectly lodged in the first place.