How flexible is your debt collection process?

Don't let a lack of cash flow hamper your business.

Don't let a lack of cash flow hamper your business.

Cash flow is often considered the lifeblood of a business. While capital and other fixed assets may form the body of a company, without cash flow it's pretty hard to function. Unfortunately when businesses extend credit to their customers, some are unable to repay their debt for various reasons.

This isn't necessarily dubious on either the business or customer's part, as sometimes legitimate circumstantial changes can get in the way of previous commitments.With this in mind, how can you ensure that you maintain your cash flow without distancing yourself from your customers or putting them through undue hardship?

Outsourcing your debt collection process

Credit control and relationship management don't often seem to go hand-in-hand, but in the case of an experienced debt collection agency, they do. While it's in your best interests to recover debt quickly, it's also imperative to keep your customers on your side - repeat business is valuable.

This is why Commercial Credit Services offers unique services depending on your business' needs. For recalcitrant past customers who have simply become bad debt, our Fast Track option helps you to secure your funds in record time.

However, when you need to maintain relationships, especially in a B2B context, our Classic option could be more suited. It allows for a more controlled handling of your customer, to take away any negative connotations they could develop towards your business. It's still quick though, and returns should be expected in three weeks (22 days).

Of course we have advanced methods of debt collection, including litigation through our in-house law firm, Aston Reid Lawyers, and a skip trace system that tracks down individuals that may have disappeared from their known address. These solutions are for when you really feel like you're trying wring blood from a stone, and simply need your debts honoured.

Whatever option you choose for your debt collection needs, Commercial Credit Services backs our services with a no collection = no commission promise.

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